Care Assistant Job Description


Purpose of position

  • To promote a caring environment for the residents through high standards of practice which meet their physical emotional, social, intellectual, and spiritual needs.
  • To ensure each resident receives the appropriate care as detailed in their individual care plans.
  • To support the management in the implementation of the ‘Essential Standards of Quality and Safety for Adults’ published in accordance with the Care Quality Commission.


  • Be prepared to undertake relevant training as required and work towards completion of NVQ / QCF Level 2 as a minimum requirement.
  • Experience in previous care position and a willingness to learn
  • Experience/Knowledge of Dementia
  • Hold or be working towards all mandatory training courses (see training schedule attached)

Person Specification

  • Accessible, approachable, and respectful to Residents, other staff and visitors at all times
  • Basic numeric and literacy skills
  • Good communication skills
  • Friendly and helpful
  • Able to manage time and tasks effectively
  • Reliable, honest and punctual
  • Previous work experience
  • Understanding of COSHH
  • Interested, motivated, and committed
  • Smart/Well Presented

Key Tasks

  • Report both verbally and in writing on service users’ general condition and well-being.
  • Maintain a clean and safe environment for the service users and staff.
  • Assist in maintaining records and care plans on each shift.
  • Make beds and generally help with maintaining a clean and tidy environment.
  • Assist in the collection of specimens and samples.
  • Act as a chaperon for staff as may be required.
  • Assist service users in maintaining their personal hygiene, dressing, and going to bed.
  • Report accidents and incidents to the person in charge or senior member of staff on duty.

Care of Service users

  • Assist in the care of all service users.
  • Promote independence and dignity of service users.
  • Assist in enabling service users to live their chosen lifestyle.
  • Talk and listen to service users.
  • Participate in social activities directed at benefiting service users’ quality of life.
  • Report complaints directly to the person in charge as soon as they are made.

Other Duties

  • Always maintain confidential information
  • Work within the policies, procedures, and guidelines of the Homes’ Quality Management System.
  • You must always be willing to agree on personal development targets and do your best to meet all your targets within the set deadlines.